Accessibility statement

Accessibility statement for the DigiBete App information service

This accessibility statement applies to this NHS information service about the DigiBete App.

This service is provided as part of an NHS England commissioned service and has been designed and developed in line with NHS digital, accessibility and identity guidance.

The page provides information about the DigiBete App. You do not need to create an account or sign in to use this information page.

This accessibility statement applies to this website only. The DigiBete App has its own accessibility information relating to use of the App.

Using this website

We want as many people as possible to be able to use this website.

The website has been designed so that you should be able to:

·      zoom in without text disappearing off the screen;

·      change colours, contrast levels and fonts using your browser or device settings;

·      navigate the website using a keyboard;

·      navigate the website using speech recognition software;

·      use the website with a screen reader;

·      access the website using a mobile phone, tablet, laptop or desktop computer; and

·      understand the content using clear headings, labels and straightforward language.

We have also designed the content to be clear and easy to understand wherever possible.

AbilityNet provides advice on making your device easier to use if you have a disability.

How accessible is this website?

This website has been designed and developed in accordance with the NHS Digital Service Manual and NHS Design System, with accessibility considered throughout the design and development process.

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Accessibility features

Accessibility has been considered as part of the overall design of the service.

This includes:

·      clear and consistent page structure;

·      descriptive page headings;

·      accessible colour contrast;

·      text that can be resized and zoomed;

·      keyboard-accessible navigation;

·      visible keyboard focus;

·      meaningful link text;

·      alternative text for informative images;

·      content that does not rely on colour alone to communicate meaning;

·      responsive layouts that work across different screen sizes;

·      appropriate HTML structure to support screen readers and other assistive technologies; and

·      use of NHS Design System components and patterns where appropriate.

The website does not require users to log in, complete forms or provide personal or health information.

Information in alternative formats

If you need information from this website in a different format, such as:

·      accessible PDF;

·      large print;

·      easy read;

·      audio;

·      braille; or

·      another accessible format,

please contact NHS England.

Email: england.contactus@nhs.net
Telephone: 0300 311 22 33

NHS England will consider your request and provide appropriate support.

Reporting accessibility problems

We are always looking to maintain and improve the accessibility of this service.

If you find an accessibility problem with this website, or think that we are not meeting accessibility requirements, please contact NHS England.

Email: england.web@england.nhs.uk

When contacting us, it is helpful if you can tell us:

·      the page where you experienced the problem;

·      what you were trying to do;

·      what device and browser you were using, if known; and

·      what assistive technology you were using, if applicable.

This will help us investigate and resolve the issue.

Technical information about this website’s accessibility

NHS England is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

At the time of the most recent accessibility assessment, no known accessibility issues were identified that prevent this website from meeting WCAG 2.2 AA.

We will continue to review the website as content or functionality changes.

If you identify an accessibility issue that is not listed in this statement, please contact us so that it can be investigated.

What we are doing to maintain accessibility

Accessibility is considered when changes are made to this service.

When new content or functionality is added, we aim to:

·      continue to follow the NHS Digital Service Manual and NHS Design System;

·      meet WCAG 2.2 AA requirements;

·      use accessible NHS components and patterns;

·      check keyboard and screen reader accessibility where appropriate;

·      carry out automated and manual accessibility testing;

·      maintain appropriate colour contrast and readable content; and

·      review this accessibility statement when significant changes are made.

Preparation of this accessibility statement

This statement was prepared on 10 September 2026.

It was last reviewed on 30 September 2026.

The internal accessibility assessment was carried out by 30th September 2026 against the WCAG 2.2 AA standard.

A planned external assessment will take place within 3 months of the internal testing

Testing included an assessment of the content, navigation, structure and functionality of the service against WCAG 2.2 AA requirements.

This statement will be reviewed at least annually and following significant changes to the service.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you contact us at app@digibete.org about an accessibility issue and are not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS) for further advice.

About this service

This webpage provides NHS information about the DigiBete App.

The DigiBete service is commissioned by NHS England and delivered with DigiBete CIC.

This accessibility statement covers this NHS-hosted information page only. Separate accessibility information applies to the DigiBete App and any other websites or services that you access through links from this page.

Last updated: 30th September 2026