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NHS Diabetes DigiBete App

Welcome to the NHSE Children and Young People’s Diabetes Structured Education Service App homepage.

What is it?

The DigiBete App provides 24/7 access to trusted diabetes structured education, developed in partnership with the NHS and aligned with relevant National Institute for Health and Care Excellence (NICE) guidance.

Through age-appropriate information, practical resources and engaging videos, DigiBete supports children, young people and their families to build the knowledge, skills and confidence needed to manage diabetes effectively in everyday life.

Already embedded in over 180 clinics across England, the app enables families to access this structured education from diagnosis and revisit the content of the app whenever and wherever it is needed. This allows them to reinforce the learning that was initially delivered by the multidisciplinary diabetes team and supports their personalised self-management throughout their diabetes journey.

DigiBete also enables healthcare teams to share relevant information and resources directly with the families that they support in their clinic. This helps to strengthen communication and provide consistent, high-quality education beyond the clinic setting.

Information:

This digital approach complements, rather than replaces, face-to-face care and professional clinical advice, extending the reach and accessibility of structured diabetes education.

Who is it for?

The DigiBete app is a digital platform designed to support children, young people and their parents and carers living with type 1 or type 2 diabetes, as well as their families.

How to access the app

The DigiBete app is free to download on smartphones and tablets. Android users can search for “DigiBete” in the Google Play Store, while iPhone and iPad users can find it in the Apple App Store.

Setting up your account

Once downloaded, users can:

  1. Open the app.
  2. Select Sign Up.
  3. Create an account.
  4. Enter the unique clinic access code provided by your diabetes healthcare team.

These codes will be different if you are a type 1 or type 2 user. This connects users with their clinic and gives them access to DigiBete’s trusted educational resources, tools and ongoing support.

If you are an additional carer or family member who does not have access via a diabetes team you can contact app@digibete.org for a central NHS code.

What are the benefits?

  • Supports NICE aligned, QISMET accredited structured education

    Complements structured diabetes education by providing accessible, age-appropriate learning that can reinforce education delivered by healthcare professionals.

  • Promotes effective self-management

    Supports children, young people and families to develop the knowledge, skills and confidence needed to manage diabetes as part of everyday life.

  • 24/7 access to trusted, clinically approved diabetes resources

    Enables families to revisit information when they need it, supporting learning and ongoing management between clinical appointments.

  • Supports personalised care

    Resources can be used alongside conversations with the diabetes multidisciplinary team to support individual needs and different stages of the diabetes journey.

  • Encourages education for the whole family and is completely free to use

    Helps parents and carers develop their understanding alongside the child or young person, supporting shared diabetes management.

  • Reinforces ongoing clinical support

    Extends access to education and information beyond face-to-face appointments while complementing, rather than replacing, support from the healthcare team.

  • Supports transition and increasing independence

    Resources can help young people progressively develop the knowledge and confidence required to take greater responsibility for their diabetes management.

  • Provides consistent, trusted and free clinically approved diabetes resources

    Gives families a reliable source of diabetes education that can reinforce messages provided by their clinical team.

Key statistics

From the latest National Paediatric Diabetes Audit (NPDA), 2024/25
Measure Type 1 Type 2 All
Children and young people receiving paediatric diabetes care 33,478 1,431 35,801
Median HbA1c (mmol/mol) 58.0 49.0 Not stated
Identified as needing additional psychological support, of those with a known assessment outcome 27% 39% Not stated

Page last reviewed: 30 September 2026

Next review due: 3 November 2027